CONTACT DIXON PC SERVICE
Need help? Please feel free to contact us. We
will be happy to discuss your needs and make a recommendation.
DIXON PC SERVICE
2206 CHESTNUT AVE
NEW BERN, NC 28562
252-876-1265
252-649-0601
Leroy@dixonpcservice.com
DIXON PC computer repair results
1. Security will be less of a struggle. It's a matter of finding the correct software that will work for you. There are numerous security applications that may be suitable for you, but we will help find the best program for your environment.
2. You'll have more time to do your work, surf the net, and send email while having the peace of mind that your PC is running at its optimum performance.
3. You'll feel comfortable allowing your children to use the computer knowing that it is clean of viruses and secure from predators. We can install parental control software to monitor kid's activity and coach you on how to use the program.
Our Approach
We're above all flexible - different customers need different things. Although we have a variety of services that address a wide variety of issues, we approach each project with the same attitude: we assist you until you are satisfied with the services we provided.
Quick response is crucial - nothing is more frustrating working with a computer repair technician who will not return phone calls or emails. We do not just try to be responsive, we guarantee your call or email will be returned within 3 hours during normal business hours.
What makes DIXON PC different?
We are personable, trustworthy and care about you. We explain processes in detail so you will understand them and we'll leave you with the knowledge to keep things running once we've left.
You have heard how DIXON PC works.
1.
1. What do I need to know before I have a technician visit my home or office?
A person at least 18 years of age must be present during the entire time period that services are provided. The technician must receive full access to the computer(s) and/or peripheral(s) to be serviced, access to your residence, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power.
2. What can I expect when a technician visits my home or office?
Upon arrival, DIXON PC technicians will provide proper identification. The technician will interview the client requesting the service to obtain information pertaining to the problem or situation. Upon completion, the techician will provide a concise verbal and written statement presenting the particular facts of the client's case and the conclusive methods or procedures used to rectify the situation or problem.
3. Do you guarantee your service?
Absolutely! If you're not satisfied with your service, please contact us. We guarantee our on-site services for 30 days. Remote services are guaranteed for 5 days. If there is a problem with the service we provided and you notify us within the stated time period, we will work to remedy your problem quickly and at no additional cost.
4. What forms of payment does DIXON PC take?
We accept check, cash,
5. What operating systems do you work on?
We support and service Microsoft Windows™ operating systems. That includes Windows™ 95, 98, 98SE, ME, NT, 2000, XP, 2003 and Vista operating systems. Currently we do not support Macs, but our knowledge and interest is always expanding and soon we will provide services for the Mac
